AUSTRALIA: Call 000 (Emergency Services) if life is in danger.(or if you are on a mobile and 000 doesn't work, call 112)
Emergency Service numbers in IN OTHER COUNTRIES call the emergency services number for your country.
For urgent help, ring the local mental health crisis team or go to the emergency department of the local hospital.
Statewide services listed by state
If you are experiencing difficulty or have concerns about the mental health of yourself or others, the following helplines provide telephone crisis support and counselling 24 hours a day, 7 days a week and online assistance (limited hours, depending on the service).
Crisis support services are free and anonymous.
Lifeline - 13 11 14 24/7 - 365 days/year - and online ‘crisis support chat’ provides short- term support for people who are overwhelmed, are finding it difficult to stay safe. This service is available 7pm-midnight (AEST), 7 days a week. Calls to Lifeline are free from mobile phones, including pre-paid and post-paid phones. Lifeline TEXT 0477 13 11 14 (6.00pm - Midnight (AEDT), 7 days a week)
Suicide call-back service - 1300 659 467 - Free Counselling 24 hours a day, 7 days per week. Also has online crisis counselling via video or online chat. This website also has helpful educational materials
Suicide Line (Victoria) - 1300 651 251 (Telephone, online and video chat). Available 24/7 for people 15 and over living in Victoria.
Kids Helpline - 1800 551 800 - also has online chat and email counselling (for kids and teens aged 5–25 years)
Mensline - 1300 789 978 - telephone and online counselling. Available 24/7
Wesley LifeForce - Suicide Prevention and Crisis Support: a searchable database to find a service near you. The responsive website can be accessed via the internet browser on a personal computer or mobile device.
QLife - (LGTBI+) - 1800 184 527 - 3pm to 12am
Butterfly Foundation - (eating disorders) - 1800 334 673 (1800 ED HOPE) - Monday-Friday 8am to 9pm AEST (except public holidays)
1800RESPECT - 1800 737 732 - Family violence and sexual assault 24 hour telephone line.
Safe Steps1800 015188 for family violence support. Available 24 hours a day, 7 days a week.
Counselling Online Alcohol and other drug support and chat counselling. Available 24/7. Numbers for various states listed on their website under 'CALL'
Ice Help Line 1800 423 238 - will direct users and families to the treatment and support services they need, and provide general information to the community about ice and its effects. Phone only.
National Alcohol and Other Drug Hotline 1800 250 015 free and confidential advice about alcohol and other drugs. Phone only
Poison Information Centre 13 11 26 (all states). NSW Poison Information Centre
Lived-Experience Telephone Support Service (LETTS): 1800 031 755 (For SA residents ONLY) After-hours service supports people with mental health issues as well as their carers, family and friends. From 5:00pm-11:30pm every night.
International database of Helplines for a variety of issues, including depression, stress, violence, addiction, eating disorders
Disclaimer: The information provided on this page is for your information only. We are unable to guarantee that the support offered by the service will meet your needs.